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Refund policy

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Generic Refund Policy Template for Digital Products

        Thank you for buying our courses. We ensure that our participants have a ultimate experience while they discover, assess, and purchase our courses,              whether it is an instructor-led or self-paced training.

         As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Pantech E               Learning, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Self Placed Learning / Instructor Led Training / Internships :

        Raise refund request within 2 days of purchase of course. Any refund request beyond 2 days of purchasing the course will not be accepted and no                  refund will be provided. 

        Pantech E Learning, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments,                                  instructor illness or unforeseen circumstances.

  • In case Pantech E Learning cancels an event, 100% of course fees will be refunded to the delegate , subject the delegate doesn’t subject approval for the postponed date of the event. They will be rescheduled to any upcoming batch without any extra charges.
  • No refunds or credits will be available for participants who fail to attend both days of the course.

        Refund request can be initiated by sending a mail to events@pantechelearning.com with the Subject : Refund Request , citing the reasons for the                    refund request , with the screenshot of the payment made and mentioning the course applied for.

Refunds: Duplicate payment

           Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 3 working days post               intimation by the customer.

         Pantech E Learning reserves the right to revise the terms & conditions of this policy without any prior notice.

          Note: All refunds will be processed within 10 working days after the refund request is approved by Pantech E Learning


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