Generic Refund Policy Template for Digital Products
Thank you for buying our courses. We ensure that our participants have a ultimate experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning / Instructor Led Training / Internships :
Raise refund request within 2 days of purchase of course. Any refund request beyond 2 days of purchasing the course will not be accepted and no refund will be provided.
Pantech E Learning, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or unforeseen circumstances.
- In case Pantech E Learning cancels an event, 100% of course fees will be refunded to the delegate , subject the delegate doesn’t subject approval for the postponed date of the event. They will be rescheduled to any upcoming batch without any extra charges.
- No refunds or credits will be available for participants who fail to attend both days of the course.
Refund request can be initiated by sending a mail to firstname.lastname@example.org with the Subject : Refund Request , citing the reasons for the refund request , with the screenshot of the payment made and mentioning the course applied for.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 3 working days post intimation by the customer.
Pantech E Learning reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 10 working days after the refund request is approved by Pantech E Learning